This session will focus on providing behaviorally specific feedback on issues of productivity, task performance, urgency of response actions and compliance measures. Techniques reviewed will allow the participants, managers and supervisors to address, plan with and commit to the staff in a way that is supportive, educational, non adversarial and constructive. Use of the model is appropriate for peers as well.
The goal of the workshop is to introduce and implement the self-reflective method of feedback and inquiry when working with others. Facilitation of critical thinking and self-reflected target goals is a primary component of this model. Opportunities will be provided, during the workshop, for skill practice in giving feedback for use in daily casework practice, as well as other areas of day to day operations in a variety of organizations. The technique of the feedback model has many applications in both professional life and personal life. There will be special emphasis on the parallel process of best practices utilized with this model.
For more information contact Beverly Crockett at 813-974-9007 or email at:
